The winner of the National Customer Experience Award will soon be announced at Ozwater’21.
These finalists promoted a culture of the importance and value of delivering an excellent customer experience across the water sector nationally.
Watch the following videos to learn more about our national finalists and their projects in the running for this award.
ACT
Becoming Visible: Re-Establishing Our Connection Between Our People and Our Community - Icon Water
VICTORIA
Customer Experience Program - Barwon Water
Customer Journey Mapping Program - Yarra Valley Water
MID2030 Modernisation Program - Southern Rural Water
New South Wales
Water Wizards - Sydney Water
WESTERN AUSTRALIA
Website and My Account - Water Corporation
Join us at Ozwater’21 to see who takes out the title.
by Water Source
